Solutions for Process Monitoring in Credit Factories

For today's credit factories an appropriate operative control of their business processes is a crucial factor.

Our intuitive and tailored software solutions deliver valuable support for the operative control. Our solutions integrate process data from different data sources and analyze them on-the-fly. Therefore we can provide essential management information automatically and in real-time. This includes for example

continous presentation of meaningful KPIs permanent monitoring of SLAs well-founded forecasting of KPIs based on current and historic data early detection of inconsistencies, bottlenecks, and critical trends.

This information is visualized in live dashboards within a central management cockpit – in contrast to classical reports often being generated only once per day. Due to that live database and the increased process transparency the officers of a credit factory can adapt their operative control and resource planning to the current market trends in an agile and proactive manner.

Due to our flexible design and powerful complex event processing technology our solutions grow with the requirements of our customers, so that they can manage their credit processes also in the future in real-time. We also take care of an easy integration into a given IT landscape as well as on a seamless interaction with other applications.

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Customer's Voice

TeamBank AG utilizes an RTM solution for the monitoring of their processes:

„With their sophisticated solution, RTM has provided us a sustainable basis for the proactive planning and control of our human resources. The intuitively presented und meaningful live analysis allows us to always keep an eye on our key performance indicators.“

(Jürgen Hien, Head of Customer Management, TeamBank AG)

„RTM has integrated their IT solution with exemplary dedication into our complex IT landscape and into the data processing center. Due to their elaborate concepts we are now able to detect content-based and temporal relationships in our process data in real-time. Moreover, subsequent analyses of the complete historic, condensed database enable us to extract valuable information for improving our process control. For the success of the project, the competent and quick implementation of our very agile partner RTM has been a crucial factor.“

(Thilo Rottach, Head of Department IT-1, TeamBank AG)

Read more about our TeamBank project...